Legal Documents · Privacy

Mostbets Privacy Policy — Our Commitment to Protecting Your Data

How your personal data is collected, where it is stored, and how it is kept secure — all explained clearly in plain language.

Last Updated: June 2026
Version 2.5
Encryption Level
AES-256
Bank-Grade Protection

Please note: By creating an account or using our services on Mostbets, you agree to this privacy policy. If you have any questions, please contact our support team.

1

Introduction & Scope

Mostbets Your privacy is our top priority. This privacy policy explains what information is collected when you use the mostbets.ws website and its associated mobile applications, how that information is used, and how it is kept secure.

This policy applies to Bangladesh and Mostbetsapplies to all users of -'s services. Accessing the platform constitutes acceptance of this policy. This policy may be updated from time to time — the latest revision date is shown above.

This document has been translated for easy understanding. In the event of a legal dispute, the English version shall be considered the definitive version.

2

What information is collected

Mostbets The following types of data are collected. The purpose of each category is explained separately below.

Data type Example Collection Time
Identity InformationName, date of birth, national ID numberRegistration & KYC
Contact informationMobile number, email addressRegistration
Financial InformationBKash/Nagad number, transaction historyAt the time of payment
Account activityLogin times, betting history, game logsDuration of Use
Device informationIP address, browser, operating systemAutomatic
Communication LogsSupport chat and email correspondenceSupport hours

Full payment card numbers and bank PINs are never collected or stored under any circumstances.

3

How information is collected

Mostbets Data is collected in several ways — some is provided directly by you, while some is gathered automatically.

  • Provided directly by you: Information provided during registration, KYC documents, payment details, and messages sent to support.
  • Automatic Collection: While you use the platform, device information, cookies, and session data are automatically collected.
  • From third parties: Limited information is collected through payment gateway and identity verification services.
  • Social Media Login: Using this feature also means the relevant platform's own policies will apply.
4

Purpose of data use

Collected information is used only for its specified purpose. Mostbets Your data is never sold or used for unrelated purposes.

  • Creating and managing your account.
  • Processing payments and verifying financial transactions.
  • Preventing fraud and money laundering.
  • Keeping you informed about relevant promotions and offers (with your consent only).
  • Improving platform quality and security.
  • Fulfilling legal obligations.
  • Handling customer support and dispute resolution.
  • Selling data for third-party advertising — Strictly prohibited.

You can opt out of marketing emails or notifications at any time from your account settings.

5

Data Retention & Security

Mostbets-'s servers use bank-grade AES-256 encryption. All data transfers are secured under the TLS 1.3 protocol. Physical server security is also fully maintained.

Data encryption (AES-256)Active ✓
SSL/TLS encryptionActive ✓
Firewall ProtectionActive ✓
Regular security auditsEvery quarter

Data is generally retained for up to 5 years after account closure due to legal obligations, after which it is securely deleted.

  • Direct physical access to servers is strictly limited and controlled.
  • Staff can only access information that is strictly necessary for their role.
  • In the event of a data breach or cyberattack, users will be notified within 72 hours.
  • Full payment card details are never stored on our servers.
6

Sharing data with third parties

Mostbets Your data is never sold. However, limited information may be shared with trusted third parties as necessary to operate our services.

  • Payment providers (bKash, Nagad, Rocket): Only the minimum data necessary for processing transactions is shared.
  • Identity Verification Services: Certified third-party services are used for the KYC process.
  • Legal authorities: Information may be disclosed in response to a valid court order or as part of a legal investigation.
  • Game Provider: Live Casino and slots providers receive limited session data solely for the purpose of running games.
  • Advertisers or data brokers: Any such sharing is strictly prohibited.

All third-party partners are contractually bound to meet our privacy standards and may not use the data they receive beyond its specified purpose.

7

Cookies & tracking technologies

Mostbets This website uses cookies and similar technologies to enhance your browsing experience and help the platform run faster.

Cookie type Purpose Duration
Essential cookiesLogin sessions, security, site functionalityUntil end of session
Preference CookiesRemembering your language, theme, and display preferences1 Year
Analytics CookiesReviewing and improving site usage6 Months
Marketing cookiesShowing relevant promotions30 days

Cookies can be disabled from your browser settings. However, turning off essential cookies may cause certain features of the site to stop working.

8

Your Rights

MostbetsYou have certain rights over your data on -. Contact support to exercise any of these rights.

👁️
Right to access

You may request to know what personal information we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️
Right to erasure

You may request deletion of your data unless we are required to retain it by law.

🚫
Right to restrict processing

You may request that we stop using your data for a specific purpose.

📦
Right to data portability

You have the right to obtain a copy of your data and use it on another platform.

📣
Right to lodge a complaint

If you are unsatisfied with how your data is handled, you have the right to lodge a complaint with the relevant authority.

9

Children's Privacy

Mostbets-'s services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Date of birth is verified at registration, and proof of age is collected during the KYC process. If a minor's data is collected by mistake, it will be deleted immediately and the account will be closed.

If you believe your child has created an account, please contact support@mostbets.ws immediately.

10

Changes & contact

Mostbets This privacy policy may be updated as needed. For significant changes, users will be notified at least 30 days before the changes take effect.

For any privacy-related questions, requests, or complaints:

  • Email: support@mostbets.ws
  • Live Chat: Via the platform's chat button (24/7)
  • Response time: Typically within 48 hours

The latest version of this page is always available at mostbets.ws/privacy-policy.

Why Your Data Is Safe with Mostbets

AES-256 Encryption

Your data is protected with the same level of encryption used by banks. Breaking this standard of security is effectively impossible with current technology.

Your data is never sold

Mostbets never sells or rents your personal data to third parties — this is a core principle we stand by.

Regular Security Audits

Every three months, independent cybersecurity experts audit the platform and identify vulnerabilities.

Restricted Staff Access

Only staff members who genuinely need it for their work can access your data — no one else can view it.

Rapid incident response

In the event of a data security incident, it is our policy to notify affected users within 72 hours.

Your choices, your control

Marketing communications, cookie preferences — you have full control over all of it from your account settings.

Privacy-related queries

Yes, Mostbets has separate apps for both Android and iOS. Android users can download the APK file directly from our download page — even if it isn't available on the Google Play Store, installing via the official link is safe. Before installing, you'll need to enable "Install from unknown sources" in your phone's Settings. iOS users can follow the link on the download page to find the app on the App Store. Both apps use the same account, so there's no need to register separately.

Mostbets protects your data with AES-256 encryption — the same standard used by banks. This means that even if data were stolen, it would be virtually impossible for anyone to read or use it. Every connection is secured via TLS protocol, which you can verify by the padlock icon in your browser's address bar. To keep your funds safe, user balances are held in segregated accounts. On your end, use a strong password and never share your login credentials with anyone.
Join a safe environment

Your data is secure, payments are simple — get started with Mostbets today

We are committed to protecting your privacy. Register with complete peace of mind.

Encrypted No data sales 24/7 protection 18+ Only
বাংলা